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OpenClaw connects to Feishu/Lark (the all-in-one collaboration platform) through the official @openclaw/feishu plugin: bot DMs, group chats, streaming card replies, and Feishu doc/wiki/drive/Bitable tools. Status: production-ready for bot DMs + group chats. WebSocket is the default event transport (no public URL needed); webhook mode is optional.

Quick start

Requires OpenClaw 2026.5.29 or above. Run openclaw --version to check. Upgrade with openclaw update.
1

Run the channel setup wizard

This installs the @openclaw/feishu plugin if it is missing, then walks through setup:
  • Manual setup: paste an App ID and App Secret from Feishu Open Platform (https://open.feishu.cn) or Lark Developer (https://open.larksuite.com).
  • QR setup: scan a QR code in the Feishu app to create a bot automatically. This flow locks DMs to your own account (dmPolicy: "allowlist" with your open_id).
The wizard also asks for the API domain (Feishu vs Lark) and the group policy. If the domestic Feishu mobile app does not react to the QR code, rerun setup and choose manual setup.
2

After setup completes, restart the gateway to apply the changes

Inbound durability

OpenClaw durably queues authenticated im.message.receive_v1 and drive.notice.comment_add_v1 envelopes before agent dispatch. In webhook mode, the durable 200 carries x-openclaw-delivery-accepted: durable; verification challenges, non-durable event types, and error responses omit the marker, so reverse proxies can require it to distinguish durable acceptance from a generic 200. Pending or retryable events survive a Gateway restart, remain serialized per chat or document, and use Feishu’s event ID to suppress duplicate queue entries while the active or retained completion record exists. If a WebSocket event cannot be persisted after bounded retries, OpenClaw closes that socket and forces a fresh authenticated connection instead of continuing past an uncommitted turn. Other Feishu event types, including reactions and VC meeting invitations, use their normal event paths and do not receive this durable-queue guarantee.

Access control

Direct messages

Configure channels.feishu.dmPolicy (default: pairing) to control who can DM the bot: Approve a pairing request:

Group chats

Group policy (channels.feishu.groupPolicy, default: allowlist): Mention requirement (channels.feishu.requireMention):
  • Default: @mention required, except when the effective group policy is "open"; there it defaults to false so messages that cannot carry mentions (for example images) still reach the agent.
  • Set true or false explicitly to override; per-group override: channels.feishu.groups.<chat_id>.requireMention.
  • Broadcast-only @all and @_all are not treated as bot mentions. A message that mentions both @all and the bot directly still counts as a bot mention.

Group configuration examples

Allow all groups, no @mention required

Allow all groups, still require @mention

Allow specific groups only

In allowlist mode, you can also admit a group by adding an explicit groups.<chat_id> entry. Explicit entries do not override groupPolicy: "disabled". Wildcard defaults under groups.* configure matching groups, but they do not admit groups by themselves.

Restrict senders within a group

channels.feishu.groupSenderAllowFrom sets the same sender allowlist for all groups; a per-group allowFrom takes precedence.

Bot-authored messages

Feishu ignores messages authored by other bots by default. To allow bot-to-bot group conversations, grant the app the im:message.group_at_msg.include_bot:readonly and im:message:readonly scopes, then set allowBots:
Feishu only delivers bot-authored group events when another bot mentions this bot. Existing group policy, sender allowlists, and mention requirements still apply. OpenClaw drops self-authored messages, mentions the peer bot on every text or card reply, and applies the shared channels.defaults.botLoopProtection guard.

Get group/user IDs

Group IDs (chat_id, format: oc_xxx)

Open the group in Feishu/Lark, click the menu icon in the top-right corner, and go to Settings. The group ID (chat_id) is listed on the settings page.

User IDs (open_id, format: ou_xxx)

Start the gateway, send a DM to the bot, then check the logs:
Look for open_id in the log output. You can also check pending pairing requests:

Common commands

Feishu/Lark does not support native slash-command menus, so send these as plain text messages.

Troubleshooting

Bot does not respond in group chats

  1. Ensure the bot is added to the group
  2. Ensure you @mention the bot (required by default)
  3. Verify groupPolicy is not "disabled"
  4. Check logs: openclaw logs --follow

Bot does not receive messages

  1. Ensure the bot is published and approved in Feishu Open Platform / Lark Developer
  2. Ensure event subscription includes im.message.receive_v1
  3. For meeting invite auto-join, also subscribe to vc.bot.meeting_invited_v1
  4. Ensure persistent connection (WebSocket) is selected
  5. Ensure all required permission scopes are granted
  6. Ensure the gateway is running: openclaw gateway status
  7. Check logs: openclaw logs --follow
Subscribing to vc.bot.meeting_invited_v1 only delivers the event. Automatic joins are default-off. To enable them globally:
To enable only one account, omit the top-level switch and set the account override:
Inviters still pass through the normal Feishu DM policy, allowlist/pairing, session, and reply routing before the agent receives a join turn. Joining also requires an available Feishu VC join tool configured for app identity with the vc:meeting.bot.join:write scope. For example, the official lark-cli VC agent skill provides vc +meeting-join.
The official lark-cli VC agent skill currently marks meeting-bot actions as a limited beta. If the tool returns ErrNotInGray or error code 20017, the app or tenant has not been enabled for that beta; use the early-access guidance in the linked skill before troubleshooting ordinary scope grants.

QR setup does not react in the Feishu mobile app

  1. Rerun setup: openclaw channels login --channel feishu
  2. Choose manual setup
  3. In Feishu Open Platform, create a self-built app and copy its App ID and App Secret
  4. Paste those credentials into the setup wizard

App Secret leaked

  1. Reset the App Secret in Feishu Open Platform / Lark Developer
  2. Update the value in your config
  3. Restart the gateway: openclaw gateway restart

Advanced configuration

Multiple accounts

defaultAccount controls which account is used when outbound APIs do not specify an accountId. Account entries inherit top-level settings; most top-level keys can be overridden per account. accounts.<id>.tts uses the same shape as tts and deep-merges over global TTS config, so multi-bot Feishu setups can keep shared provider credentials globally while overriding only voice, model, persona, or auto mode per account.

Message limits

  • textChunkLimit - outbound text chunk size (default: 4000 chars)
  • streaming.chunkMode - "length" (default) splits at the limit; "newline" prefers newline boundaries
  • mediaMaxMb - media upload/download limit (default: 30 MB)
Ordinary Markdown cards and rich-text posts are also split to fit Feishu’s 30 KB serialized message limit. Headers, notes, mentions, JSON escaping, and UTF-8 text count toward that limit, so chunks may be shorter than textChunkLimit. Long media captions are sent as text/card chunks before the attachment.

Streaming

Feishu/Lark supports streaming replies via interactive cards (Card Kit streaming API). When enabled, the bot updates the card in real time as it generates text.
Set streaming.mode: "off" to send the completed reply without streaming updates; long replies still split at the message limits above. renderMode: "raw" (plain text instead of cards) also disables streaming cards. streaming.block.enabled is off by default; enable it only when you want completed assistant blocks flushed before the final reply. Legacy boolean streaming and the flat blockStreaming / blockStreamingCoalesce / chunkMode keys migrate to this nested shape via openclaw doctor --fix. Replies with controls use native cards for command buttons and HTTP(S) links, including when streaming is off. The card carries the reply text; attachments remain separate messages. Unsupported controls and cards that exceed Feishu’s size limits keep their full labels in a readable fallback. That fallback remains a separate message when a later reply streams. A final controls reply replaces an active streaming preview without sending the preview text again; error controls after a completed answer remain separate. If Feishu cannot delete or clear a replaced preview, delivery reports a failure and retains the original message receipt.

Quota optimization

Reduce the number of Feishu/Lark API calls with two optional flags:
  • typingIndicator (default true): set false to skip typing reaction calls
  • resolveSenderNames (default true): set false to skip sender profile lookups

Group session scope and topic threads

channels.feishu.groupSessionScope (top-level, per account, or per group) controls how group messages map to agent sessions: For the topic scopes, native Feishu/Lark topic groups use the event thread_id (omt_*) as the canonical topic session key. If a native topic starter event omits thread_id, OpenClaw hydrates it from Feishu before routing the turn. Normal group replies that OpenClaw turns into threads keep using the reply root message ID (om_*) so the first turn and follow-up turns stay in the same session. Set replyInThread: "enabled" (top-level or per group) to make bot replies create or continue a Feishu topic thread instead of replying inline. topicSessionMode is the deprecated predecessor of groupSessionScope; prefer groupSessionScope.

Feishu workspace tools

The plugin ships agent tools for Feishu documents, chats, knowledge base, cloud storage, permissions, and Bitable, plus matching skills (feishu-doc, feishu-drive, feishu-perm, feishu-wiki). Tool families are gated by channels.feishu.tools: Per-account gates live under accounts.<id>.tools. Bitable operations use the application token from a /base/ URL or returned app_token, not the node token in a /wiki/ URL. If application creation succeeds but table metadata is not retrieved, keep the returned app_token and URL. Inspect that existing application rather than creating another one; a missing table_id does not mean creation failed. feishu_doc creates title-only documents. To add Markdown, pass the returned document_id as doc_token in a separate write action. A create request that includes content fails without creating an empty document. Grant drive:drive.metadata:readonly for direct feishu_drive info lookups outside the root directory, unless the app already has the full drive:drive scope. Without either scope, info keeps the legacy root-directory lookup available through drive:drive:readonly.

ACP sessions

Feishu/Lark supports ACP for DMs and group thread messages. Feishu/Lark ACP is text-command driven - there are no native slash-command menus, so use /acp ... messages directly in the conversation.

Persistent ACP binding

Spawn ACP from chat

In a Feishu/Lark DM or thread:
--thread here works for DMs and Feishu/Lark thread messages. Follow-up messages in the bound conversation route directly to that ACP session.

Multi-agent routing

Use bindings to route Feishu/Lark DMs or groups to different agents.
Routing fields:
  • match.channel: "feishu"
  • match.peer.kind: "direct" (DM) or "group" (group chat)
  • match.peer.id: user Open ID (ou_xxx) or group ID (oc_xxx)
See Get group/user IDs for lookup tips.

Per-user agent isolation (Dynamic Agent Creation)

Enable dynamicAgentCreation to automatically create isolated agent instances for each DM user. Each user gets their own:
  • Independent workspace directory
  • Separate USER.md / SOUL.md / MEMORY.md
  • Private conversation history
  • Isolated skills and state
This is essential for public bots where you want each user to have their own private AI assistant experience.
Dynamic bindings include the normalized Feishu accountId, so default and named accounts route each sender to the correct dynamic agent.If a named account created an unscoped dynamic agent on an older release, that legacy agent still counts toward maxAgents. Confirm that it is not used by the default account before removing it, or temporarily increase maxAgents; OpenClaw cannot safely infer which account owns ambiguous legacy state.

Quick setup

How it works

When a new user sends their first DM:
  1. The channel generates a unique agentId: feishu-{user_open_id} for the default account, or a bounded account-prefixed identity digest for a named account
  2. Creates a new workspace at workspaceTemplate path
  3. Registers the agent and creates a binding for this user
  4. The workspace helper ensures bootstrap files (AGENTS.md, SOUL.md, USER.md, etc.) on first access
  5. Routes all future messages from this user to their dedicated agent

Configuration options

Template variables:
  • {agentId} - the generated agent ID (e.g., feishu-ou_xxxxxx or feishu-support-<identity_digest>)
  • {userId} - the sender’s Feishu open_id (e.g., ou_xxxxxx)

Session scope

session.dmScope controls how direct messages are mapped to agent sessions. This is a global setting that affects all channels. Tradeoff: Using "main" enables automatic bootstrap file loading (USER.md, SOUL.md, MEMORY.md), but means all DMs across all channels share the same session key pattern. For public multi-user bots where isolation matters more than bootstrap auto-loading, consider "per-channel-peer" and manage bootstrap files manually.
Use "per-account-channel-peer" when named Feishu accounts should keep separate sessions for the same sender. Dynamic bindings preserve the account scope.

Typical multi-user deployment

Verification

Check gateway logs to confirm dynamic creation is working:
List all created workspaces:

Notes

  • Workspace isolation: Each user gets their own workspace directory and agent instance. Users cannot see each other’s conversation history or files within the normal messaging flow.
  • Security boundary: This is a messaging-context isolation mechanism, not a hostile co-tenant security boundary. The agent process and host environment are shared.
  • Config writes must stay enabled: Dynamic agent creation writes agents and bindings into the config; it is skipped when channels.feishu.configWrites is false (default: enabled).
  • bindings should be empty: Dynamic agents auto-register their own bindings
  • Upgrade path: Existing manual bindings continue to work alongside dynamic agents
  • session.dmScope is global: This affects all channels, not just Feishu

Configuration reference

Full configuration: Gateway configuration In webhook mode, both channels.feishu.webhookPath and channels.feishu.accounts.<id>.webhookPath must be canonical HTTP request paths beginning with /, such as /feishu/events. An optional query string is supported and must match exactly. Full URLs, relative paths, URL fragments, dot segments, and unencoded spaces or Unicode are rejected. If an existing configuration contains a noncanonical path, run openclaw doctor --fix to repair it before starting the gateway.

Supported message types

Receive

  • ✅ Text
  • ✅ Rich text (post)
  • ✅ Images
  • ✅ Files
  • ✅ Audio
  • ✅ Video/media
  • ✅ Stickers
Received stickers expose their reusable file_key to the agent as <sticker key="..."/>. Feishu/Lark does not support downloading sticker resources, so OpenClaw preserves the key without fetching an attachment. Inbound Feishu/Lark audio messages are normalized as media placeholders instead of raw file_key JSON. When tools.media.audio is configured, OpenClaw downloads the voice-note resource and runs shared audio transcription before the agent turn, so the agent receives the spoken transcript. If Feishu includes transcript text directly in the audio payload, that text is used without another ASR call. Without an audio transcription provider, the agent still receives a <media:audio> placeholder plus the saved attachment, not the raw Feishu resource payload.

Send

  • ✅ Text
  • ✅ Images
  • ✅ Files
  • ✅ Audio
  • ✅ Video/media
  • ✅ Interactive cards (including streaming updates)
  • ✅ Stickers previously received by the same bot (requires actions.sticker)
  • ⚠️ Rich text (post-style formatting; doesn’t support full Feishu/Lark authoring capabilities)
Native Feishu/Lark audio bubbles use the Feishu audio message type and require Ogg/Opus upload media (file_type: "opus"). Existing .opus and .ogg media is sent directly as native audio. MP3/WAV/M4A and other likely audio formats are transcoded to 48kHz Ogg/Opus with ffmpeg only when the reply requests voice delivery (audioAsVoice / message tool asVoice, including TTS voice-note replies). Ordinary MP3 attachments stay regular files. If ffmpeg is missing or conversion fails, OpenClaw falls back to a file attachment and logs the reason.

Sticker replies

Enable the sticker action to let the agent resend stickers:
For one account only, set channels.feishu.accounts.<id>.actions.sticker: true instead. An account-level actions object replaces, rather than merges with, the channel-level object. Repeat any action gates you want to preserve. For example, keep reactions disabled while enabling stickers for work:
Send a sticker to that bot first, then ask it to resend the sticker. The shared message tool uses action: "sticker" with the received file_key in fileId or the first entry of stickerId. In multi-account setups, use the same accountId that received the sticker. Only stickers previously received by that bot can be sent. Uploading new stickers, downloading sticker resources, and searching the sticker store are not supported. Add a curated sticker set to let the agent find a received sticker by keyword. First send each sticker to the bot and ask it for the received file_key. Then add keys and your own labels to the existing Feishu configuration:
Replace cli_work with the bot’s actual app ID and file_received_key with the key received by that bot. stickerSets belongs directly under channels.feishu, not inside an account. The selected account can search only the set matching its app ID; changing an account to a different bot does not reuse the previous bot’s set. Accounts using the same bot share its set. Keep any existing account-level action gates as described above. Ask the agent to “send a thumbs up sticker.” It can use the shared message tool with action: "sticker-search", query: "thumbs up", and the intended accountId, then send a returned fileId with action: "sticker" on that same account. Search is available only when stickers are enabled and the bot has a nonempty configured set. Search matches a case-insensitive substring of an explicit keyword, including Chinese labels and emoji, in sticker-key order. It does not infer a sticker’s meaning, search Feishu’s store, or automatically collect received stickers. Results include the matching keyword and reusable fileId. No matches produce an empty list; truncated: true means matching entries were omitted by the result limit or output budget. Narrow the query to find other matches. Limits: 32 bot sets, 256 stickers per set, and 1–8 keywords per sticker. Store keywords without leading or trailing whitespace; each must be nonempty and at most 64 Unicode characters. File keys must be canonical received keys, at most 512 Unicode characters. Each key appears only once in its bot’s map. Queries are nonempty and at most 128 Unicode characters. limit defaults to 5 and accepts integers from 1 through 10; search results are also capped at 3 KiB of JSON output. Removing a set removes it from search; no separate sticker database or cache is created.

Threads and replies

  • ✅ Inline replies
  • ✅ Thread replies
  • ✅ Media replies stay thread-aware when replying to a thread message
Topic-group session routing is covered under Group session scope and topic threads.